Return & Refund Policy
Last updated: July 12, 2026
We want you to be completely satisfied with your purchase from SpaLocks.com. If something isn’t right, we’re here to help.
30-Day Return Window
You may return eligible items within 30 days of delivery. Items must be unused, in original packaging, and accompanied by your order number.
Non-Returnable Items
- Used, installed, or modified items
- Custom or special-order items
- Items marked as final sale
How to Start a Return
- Email [email protected] or call 800-886-4926 with your order number.
- We will issue an RMA number and return instructions.
- Ship the item securely to the address on the RMA.
- Refund issued within 5-7 business days of inspection.
Damaged or Defective Items
Contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no cost to you.
Contact Us
SpaLocks.com
1015 N I35E, Suite 218
Carrollton, TX 75006
Email: [email protected]
Phone: 800-886-4926